Safeguarding

At infinity Education we are committed to ensuring the highest possible standard of safeguarding.

Our designated safeguarding officer is Margaret Charlton.

Our child protection policies and procedures have been developed to provide a safe online educational environment.

These include the following provisions:

All tutors hold a current and active enhanced DBS certificate.
Parents are entitled to ask the tutor to verify this at any stage before lessons commence.
Non-work related contact between tutors and students outside the lessons is prohibited.
All online lessons are recorded and made available for play back to parents and students upon request.

Please visit the website for Child Exploitation and Online Protection Centre (CEOP) for more internet safety advice.

Infinity Education is committed to ensuring the highest possible standard of safeguarding. The personal safety and wellbeing of each student and tutor is of paramount importance to us.

Our aim is to ensure that online Lessons take place in a safe environment.

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Aims

The aim of this policy is to safeguard all students and other persons during online tuition sessions.
This policy document contains the responsibilities of all persons involved in online tuition, including tutors, students, parents (responsible adults) and teachers.
It is important that all persons using or working on behalf of Infinity Education Limited are aware of this policy and have familiarised themselves with our detailed safeguarding procedures.
This policy should be read and understood before engaging in any activity arranged through Infinity Education and the responsibilities and procedures therein adhered to. Contravention of the policy document could lead to suspension and/or barring from the services.

Genral Information

Registration of Tutors :

Only tutors who hold a current and active enhanced DBS certificate and have qualified teacher status are able to work for us. All our tutors are teachers are currently or have recently worked in secondary schools.

The tutor’s e-mail address is the company’s email address (info@infinity-education.co.uk) and all communications to the tutors will go via this email address.

Privacy

The contents of all communications between tutors, parents and students will go via the Infinity Education’s email in order to preserve anonymity of the student to the tutor.

Any tutor employed by Infinity Education will not be aware of the email address of the student or parent/responsible adult so will not be able to communicate with them directly. The tutor will not be able to initiate first email contact with parents or students.

All email communication between tutor and student using the company’s email address (info@infinity-education.co.uk) will be copied to the parent/responsible adult or school/school representative where appropriate.

All personal details about the student and parents, including contact address and phone number, will remain private and confidential and will not be available to the tutor.

All data held by Infinity Education Limited is in accordance with the Data Protection Act 1998 and General Data Protection Regulations (GDPR).

Recording of sessions

All online lessons will be recorded and available for play back to the parents and students. However, the recordings remain the property of Infinity Education Limited.

Infinity Education Limited may review any sessions where a report has been made by any person using Infinity Education Limited for the purpose of investigating the report.

Infinity Education Limited will allow access to UK law enforcement of any recording where it is reported a criminal offence may have occurred in relation to a specific session.

Compliance

All persons using the Infinity Education Limited’s services have a responsibility to familiarise themselves with the Safeguarding Policy.

Any tutor reported for a breach of the Safeguarding Policy will be suspended by Infinity Education Limited until the incident has been investigated by the appropriate authority. The reporter may be informed of the resolution if appropriate.

The final decision on action taken for minor breaches of the Safeguarding Policy will be the responsibility of Infinity Education Limited.

Any person suspected of illegal activity whilst engaged with Infinity Education Limited’s services will be reported to police and will be barred from the service.

Any person suspected of causing harm to a student or subjecting the student to sexual abuse will be reported to police and barred from the service.

Review

The Safeguarding Policy and procedures will be reviewed by AMT on a regular basis to ensure it is adequate and relevant to safeguarding standards.

Roles and Responsibilities of persons employed by and using the services of Infinity Education Limited.

The Tutor

Any tutor employed by Infinity Education Limited shall:

Treat students fairly and without prejudice or discrimination; we recognise that students who have a disability or come from a minority ethnic or cultural group can easily become victim to discrimination and prejudice which may be harmful to the student’s well-being.
Always ensure language is appropriate and not offensive or discriminatory.
Ensure any contact with the student is appropriate to their role as a tutor and confined to the relevant Online Lesson session.
Not make any improper suggestions to a student.
Not send unsolicited communications to the student or parent/responsible adult.
Value and take students’ contributions seriously and ensure that students value and respect each other’s contributions.
Report any dispute with a student or parent/responsible adult to Infinity Education, in accordance with the Safeguarding procedures document
Report any inappropriate behaviour or illegal activity identified within an Online Lesson session by the student or third party, in accordance with procedures set out in Safeguarding procedures.
Ensure that if no parent/responsible adult is present during an Online Lesson session that the student is comfortable to continue the session; if not, they can terminate the session.
Be aware that the sessions are recorded and they are available for review by a student or parent/responsible adult for a duration of one year.
Ensure that their environment does not display any inappropriate images or documentation capable of being viewed by the student or parent/responsible adult when conducting a session.

The Student

Students can register with their interest in online tuition but cannot start using the service until a sponsor/parent/guardian/carer over the age of 18 has formally registered and agreed to be the formal sponsor and to hold legal relationship with the Infinity Education Limited.

The student shall:

Treat the tutor with respect and fairness, and not subject them to abusive behaviour or language.
Value and respect the contributions of others students.
Not make any improper suggestions to the tutor.
Have no inappropriate communication with the tutor outside the Online Lesson session.
Report any dispute with a tutor to a parent/responsible adult in accordance with Section 3 of Safeguarding procedures.

Parent/Responsible adult

The parent/responsible adult shall :

Be responsible for selecting Infinity Education Limited’s tutoring services and make any reasonable checks to ensure the tutor is suitable for the student (including, if required, reviewing the tutor’s CRB/DBS certification documentation).
Ensure the student is fully aware of the Infinity Education Limited’s Safeguarding Policy.
Always be responsible for the welfare of the student during the session.
Always be responsible for the physical environment of the pupil during the session ensuring it is safe and appropriate.
If they consider it appropriate, be present or available during a tutor session so any concerns encountered by the student can be reported as soon as possible and ensure the student and tutor are behaving in an appropriate manner.
Ensure that tutors will be treated with respect and fairness by the student and will not be subjected to abusive behaviour or language.
Ensure that no improper suggestions are made by either the tutor or student.
Ensure the student has no inappropriate communication with the tutor outside the Online Lesson session.
Report any unsolicited communications between the tutor and student if appropriate.
Report any dispute with a tutor to Infinity Education Limited in accordance with procedures set out in this document.
Report any inappropriate behaviour or illegal activity by a tutor in accordance with procedures set out in this document.
Be aware all Online Lessons will be recorded and made available for duration of membership of AMT.

Director/Management of Infinity Education Limited’s

The Director/Management of Infinity Education Limited shall:

Conduct an interview with tutors and make all relevant checks before they are permitted to work for Infinity Education Limited.
Ensure that any dispute between persons using Infinity Education Limited’s services are handled efficiently and fairly without discrimination in accordance with the procedures set out in this document.
Deal with reports of possible illegal activity promptly, ensuring the safety and well being of the student and/or tutor in accordance with the procedures set out in this document.
Ensure that if any incident is reported to the police relating to a specific session, make the recording available for the police to use as evidence in any proceedings if appropriate.
If appropriate, report to Infinity Education Limited’s safeguarding officer (Margaret Charlton) or employ the services of an independent Child Protection consultant to review a report concerning the welfare of a student ensuring an appropriate course of action is taken.
Regularly review the policy and procedures to ensure they are relevant and adequate to safeguard all persons using Infinity Education Limited’s online tuition services.